Nigel - If the cable does not charge another device then the cable is broken and another cable should be substituted. The ebay seller originally purchased them from amazon.de and I have their amazon order number. To avoid this turn off Bluetooth devices that are not being used and test your sound quality again. I've tried to reset by pressing and holding the bud buttons. Firstly try to forget the pairing records (both Soundcore Life P2 and Soundcore Life P2 L) on your device and turn off the Bluetooth. If the red light on the side of the device is turning on, but the device has little to no battery life, you have a faulty battery. The speaker’s charging cables are loose, charging port is broken, or the battery is broken. The right pairs to the phone ok but does not sync with the other. Now, it won't turn on, and when I try to charge it, the white LED will come on for a split second, then switch to the red one, but not at full brightness. The speaker’s power button does not function properly. Bluetooth speakers are meant to be close range. Either left or right but not both. May 7 The left one still works perfectly, but I can't pair it to anything independently, so it's somewhat obsolete. Then press the Bluetooth button on the speaker down for 2-3 seconds to enter pairing mode. A time or two of this lead to a successful pairing with my phone and either /both buds. Try turning off Bluetooth on all devices that you do not want to connect then attempt connecting to desired device. judyinln - About a month and a half ago, I purchased a pair of soundcore life P2 earbuds. Seems that this thread is dead. Can't get them to pair to each other. And they worked perfectly up until recently, where the right earbud would randomly turn off. Only then you pair to them to your phone. I’ve tried so many times to reset and pair again but still only the right works. 1. The speaker’s volume could be too high, device is out of range, or there is wave interference. In standby mode press/hold “BT” button for 2 … 03 EN LED indicators (Earbuds) ... Reset Reset the earbuds if the earbuds cannot connect with each other properly or cannot connect with your device properly. I essentially just tried the reset in charging case thing, took them out and tried to pair. Anyway for what its worth I found out that my phone settings were not set at dual audio. Broken speakers prevent sound from being produced or produce distorted sound. It solved itself for a bit and then it happened again, so I just applied for the warranty claim and they accepted it straight away, no issues, New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. If the cable charges the other device then the problem is with the speaker’s charging port. Anker Soundcore Life P2 True Wireless Earbuds with 4 Microphones, CVC 8.0 Noise Reduction, Graphene Drivers for Clear Sound, USB C, 40H Playtime, IPX7 Waterproof, Not for Galaxy Note 10+ You could always trying asking on the official soundcore forum ♂️, New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. The speaker is out of range, or has faulty Bluetooth. - To prevent damage, use the provided USB-C cable. You can replace this using this guide. The LEDs light up white and the two buds chat to each other for about fives seconds as they marry up. Same here but mine will only play one at a time. I reset and re-pair. Take them out and make sure you pair to the right bud first: https://www.youtube.com/watch?v=MWnnc4uBc90. Anker Soundcore Life P2 Bluetooth Earbuds - Manual. The speaker is out of range, or has a broken speaker/speaker wires. September 12 Reply, What do I do if one side of me earpods are louder then the other making it to where the volume is more on the quieter side doesnt work, Christopher Chapman - Then, long hold both again to turn them back on. Half the time, my phone wouldn't see anything. To solve this remove any obstacles between the speaker and your device, move as close as possible, and try to connect. If the microphone does not work even though there is a Bluetooth connection, it means that your microphone or microphone wires are broken. For help replacing the Bluetooth chip, follow this guide. If it didn't see anything, I long held on both buds still in my ears to power off. Try to lower the sound level to 85% on the Bluetooth device. After the pairing was finally figured out, the buds have been flawless and I wouldn't have any concerns with buying another pair if the need arises. Having problems with your ANKER SoundCore? Instructions say to only pair Soundcore Life P2 (right bud) and that the buds should sync with each other. High volume levels can cause distortion to sound on speakers. Today I tried them again but only the right is working. My phone recognizes p2 and p2-L. First turn off Bluetooth on the device you want to connect to. Bluetooth connection uses waves. Soundcore Life P2 English 01 Português 66 Čeština 06 Pусский 71 Dansk 11 Slovenský Jazyk 76 Deutsch 17 Slovenski Jezik 81 ελληνικά 21 Svenska 86 Español 26 Türkçe 91 ... Reset Reset the earbuds if the earbuds cannot connect with each other properly or cannot connect July 24 If no other solutions for improving sound have worked, the speakers might be faulty. Hold the power button until the light changes from white to orange. Under this video is a comment from a chap who makes the important point that after resetting them in the charging box you then need to remove both units and watch the LEDs on them. There is a problem with the current Bluetooth connection. Nada, no love. I've tried to reset by pressing and holding the bud buttons. Accessibility, Press and Hold All Buttons at the Same Time, Problems Switching Between Paired Devices, Connected Device Not Able to Control Volume. You can fix this by following this guide. Can't get them to pair to each other. The right pairs to the phone ok but does not sync with the other. Reply, © 2020 iFixit — Licensed under Creative Commons — Privacy — Place the earbuds into the charging case and make sure they are being charged. An awesome team of students from our education program made this wiki. Reply. I just got my pair and the initial pairing certainly wasn't pain free. Beware this is incredibly hard to do. No luck. Anker SoundCore Factory Reset. Ensure all charging cables work properly. No luck. This may also happen if the volume level is too low. Try pressing and holding all buttons on the SoundCore simultaneously, for about 30 seconds, then press and hold the power button until it turns on. And they worked perfectly up until recently, where the right earbud would randomly turn off. To avoid using a Bluetooth connection, you can use an auxiliary cord to physically connect the speaker to your device. Soundcore Life P2 Bluetooth Pairing Request “Headset” would like to pair with y our iPh ne Cancel Pair Pair. Use the same cable on another device to see if the cable is bad. If your device is out of range of your speaker, they will not be able to maintain a Bluetooth connection. Now, it won't turn on, and when I try to charge it, the white LED will come on for a split second, then … Move closer to the device to improve sound quality. If you wish to restore the Bluetooth ability of your speaker, you must desolder the Bluetooth chip and replace it. A steady blue light indicates your device is paired to the speaker. But will only play one. Hi, I bought new soundcore air on ebay. What can I do to stop it bleeping and then on third bleep shuts down speaker ??? The speaker could have a broken microphone or broken microphone wire. You can replace this using this guide. Reset the earbuds via the steps below: 1.) Good luck! Press question mark to learn the rest of the keyboard shortcuts. Remove any obstacles between the speaker and your device, and move your device as close as you can to your ANKER SoundCore and try to pair again. Reply, My Bluetooth transmitter is never found in my iPhone 8, Justin Vides - I tried them briefly before Christmas and worked well. If there are many Bluetooth devices all being used at once it can cloud the connection between your device and the speaker. A flashing blue light indicates the speaker is in pairing mode. Press question mark to learn the rest of the keyboard shortcuts. Once in pairing mode, try reconnecting to the speaker. - Fully charge both Anker Soundcore Life P2 Bluetooth Earbuds and the charging case before the first-time using. About 50% of the time, they now produced an extra beep at startup, and then my phone could see the life P2. Press and hold the button on both earbuds for 3 seconds. Take a look at this page to troubleshoot problems with your speaker. 2.) Then one of them goes dark and the other one starts flashing quickly in pairing mode. Your Bluetooth device may be out of range for connection. Instructions say to only pair Soundcore Life P2 (right bud) and that the buds should sync with each other. If the device’s Bluetooth connection chip is broken, it stops the device from pairing at all and prevents any Bluetooth interaction. Terms — Try delete their existing Bluetooth data on your phone, then reset them in the case. I connected to one and then tossed them back in the case to turn off together. July 29 Charging (Anker Soundcore Life P2 Bluetooth Earbuds) - Remove the protective film from the earbuds when using for the first time. Faulty Bluetooth If the device’s Bluetooth connection chip is broken, it stops the device from pairing at all and prevents any Bluetooth interaction. Bluetooth Reset. I had my Anker headphones for less than 4 months before they stopped working and Anker won’t honor the warranty. About a month and a half ago, I purchased a pair of soundcore life P2 earbuds. Remove any obstacles between the speaker and your device, and move your device as close as you can to your ANKER SoundCore and try to pair again. If the device is out of range the sound quality will be poor. I can still reset them, but that is all. The speaker has not been paired or unpaired properly. Turn off the connected device’s Bluetooth to disconnect the device from the speaker. Hope you get em working. Put them back in the charging case for 10 minutes and took them back out. Turn on the device to be connected and re-pair the device to the speaker. You can replace this using this guide. If the red light on the side of the device is not turning on even when plugged in, then you have a faulty charging port.